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FREQUENTLY ASKED QUESTIONS
Doors open at 11am both days
Show starts at noon both days
Show ends at 11pm both days
Rain or Shine, subject to safety requirements
All Ages Welcome – Free for Ages 5 & under
Lineup and set times are subject to change
Everyone is subject to search upon entry

Can I buy tickets at the event?
Yes, there will be a box office at the event that will open at noon each day. However, to get the best price, we encourage you to buy advance tickets via our online ordering system.

What items am I not allowed to bring with me?
The following items are prohibited:
• Large bags/backpacks
• Weapons of any kind
• Outside food & beverages
• Professional cameras & recording devices
• Illegal substances
• Squirt guns, misters, spray bottles, etc.
• Laser pens and similar focused-light devices
• Glowsticks, etc.
• Chairs
• Bottles, cans, camelpacks, canteens, flasks, bota bags
• Pets
• Bicycles, scooters, personal motorized vehicles
• Musical instruments
• Sleeping bags (no overnight camping or sleepovers)
• Umbrellas

Will I be allowed to leave the venue and re-enter?
No, sorry, re-entry will not be allowed.

Will there be any food & beverages available for sale?
Yes food and beverages, including beer and wine, will be available for purchase. Mixed drinks/liquor will be only be available for purchase in the VIP lounge, which is only accessible by those who purchase a VIP Pass.

What is the minimum age requirement for attending the festival?
This is an ALL AGES event. To purchase and consume alcohol or to purchase and/or use VIP Passes, you must be at least 21 years of age and must show your valid government-issued photo ID.

I’ll be travelling to NYC from out of town – where should I stay?
Thompson LES is offering the following special room rates for Electric Zoo festival attendees:
Queen Superior: $289/night
Studio King Suite: $339/night
To take advantage of this offer, use Promo Code ZOOFST on the hotel's Reservations Page, or call 212-460-5300 and mention the Electric Zoo Festival. For more information about the hotel, visit www.thompsonles.com